Effective Date: 1st January 2023
We prioritise the privacy of our visitors while using our site or communicating with us electronically. This policy outlines our treatment of personal data collected through our website, ensuring that we securely protect your information and comply with all relevant UK Data Protection laws and regulations. By using our website, you agree to the practices described in this policy.
Information we may collect
We may gather, store, and use personal information from individuals who visit our website, including:
Information you provide to us
By filling in forms on our website, you may give us information such as your name, address, email address, and phone number.
Automatically collected information
During your visits to our website, we may collect data such as technical information, a truncated and anonymised version of your IP address, browser type and version, operating system, platform, and details about your visit like pages viewed, visit duration, clicks, downloads, and download errors.
Usage of collected information
We utilise the gathered information for various purposes, including:
- Providing requested information or services;
- Site administration, troubleshooting, and statistical analysis;
- Enhancing our site’s content and presentation;
- Ensuring site security and preventing unauthorised access.
The collected information is anonymous and not associated with any identifiable individual. We use Google Analytics for tracking purposes; learn how Google processes your data at https://support.google.com/analytics/answer/6004245.
The information you supply may be sent directly to us or stored on a secure server managed by a trusted third-party hosting provider (Cloudways). We do not rent, sell, or share personal information with other people or non-affiliated companies.
We take all reasonable steps to ensure that your personal data remains protected and is not disclosed to regional/national institutions and authorities unless mandated by law or regulations. Please note that transmitting information via the internet is not entirely secure, and any transmission is at your own risk. We will implement strict security measures to prevent unauthorised access once we receive your information.
Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we recommend reviewing these policies before submitting any personal data to these sites.
Your rights and accessing your personal data
You have the right to ensure the lawful processing of your personal data (“Subject Access Right”). Exercise this right in accordance with data protection laws and regulations by submitting a written request to our email address found at the bottom of this page. We will provide your personal data within the statutory time frames. Additional information may be required to locate your personal data. If you have concerns about how we use your information, you can file a complaint with the Information Commissioner’s Office (ICO).